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It applies to all industries, and auto repair is no exception. If an amicable arrangement cannot be made, file a complaint with BACP by calling 311 or file an online complaint here.Convenience is always the top priority for consumers.
#Repair order auto repair invoice software for mechanics code#
The following consumer rights regulating Motor Vehicle Repair Shops are outlined in the Chicago Municipal Code Chapter 4-228 More tips to help you choose a good motor vehicle repair (MVR) shop: Unresolved questions regarding service work may be submitted to:ĭepartment of Business Affairs & Consumer ProtectionĬall 311 to file a complaint or file an online complaint here.Questions concerning the above should be directed to the manager of the repair facility.
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If a warranty is given, the right to return the vehicle for corrections of problems directly associated with the repair work within the warranty period or 10 days, whichever is greater.The right to state in writing any problem you notice which is directly related to the repair work performed.
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The right to inspect the vehicle before payment.A statement on your invoice that all repair work and parts used are warranted for a minimum of 90 days, and/or 3,000 miles, or a statement on your invoice that the work and parts are not warranted for that amount.Return of replaced parts, excluding warranty and exchange parts, if requested in writing at the time a work order is placed.Charges which do not exceed 10% or $15.00 over the estimated price, unless you have given permission.A detailed invoice of work done and parts supplied.In Chicago, consumers have certain rights when it comes to working with an auto repair shop outlined in the Chicago Municipal Code. It is equally important to know that the repair service is dependable. When faced with the possibility of costly auto repair work, most consumers want to get the best deal for their money.